This Privacy Policy explains how Ileshift, based in Lakeland, Florida ("Ileshift," "we," "us" or "our"), collects, uses and protects your personal information when you visit this website, request a quote or use our services.
The short version
- We only collect what we need to reply to you and do the job.
- We never sell or rent your information.
- Your files are never viewed, copied or kept beyond what the job requires.
- No tracking or advertising cookies.
1. Information we collect
Through the quote form. When you request a free quote, we collect:
- Your name
- Your phone number and/or email address
- Your preferred way to be contacted
- Service details, such as the service you need, your computer type and your description of the problem
When you contact us directly. If you call, text or email, we receive your phone number or email address and anything you choose to share in your message. To schedule on-site service, we may also ask for the address where the work will take place.
When you visit the site. Like most websites, our hosting provider may automatically record basic technical information, such as your IP address, browser type and the pages you visit, for security and to keep the site running.
2. How we use your information
We use your information only to:
- Reply to your questions and quote requests
- Schedule appointments, on-site visits and drop-offs
- Provide the services you ask for, and take payment for them
- Follow up after service, including warranty and support requests
- Keep basic business records, as required for tax and accounting purposes
We will not add you to a marketing list or send you promotional messages without your permission.
3. Sharing your information
We never sell or rent your personal information. We share it only:
- With service providers needed to run the site and the business. For example, quote requests are delivered to us by our form provider, Formspree, and payments may be handled by the payment service you choose. These providers only use your information to provide their service.
- When required by law, such as in response to a valid court order, or to protect the rights and safety of Ileshift, our customers or others.
4. Data on your device
- Your files are never viewed, copied or kept beyond what the job requires.
- When a job does require access to files, such as moving them to a new computer or confirming that a program works, we access only what is needed for that task.
- Any temporary copy made during a file transfer is deleted once the transfer is confirmed.
- Passwords you share for a job are used only for that job and are not stored. We recommend changing them after service.
5. Cookies
This site does not use tracking or advertising cookies. It only uses what is needed for the site to work, such as remembering a display preference like your theme setting. Our fonts are loaded from Google Fonts, which receives standard technical information, such as your IP address, when your browser downloads them.
6. Data retention
Customer records, including quote requests, messages and job details, are kept for up to 2 years so we can provide warranty support and keep accurate business records. After that, they are deleted.
7. Security
We take reasonable measures to protect your information. This website is served over a secure HTTPS connection, access to customer records is limited to Ileshift, and records are kept on password-protected accounts and devices. No method of sending or storing information is completely secure, but we work to protect your information and will notify you if a breach affects it, as required by law.
8. Children's privacy
This website and our services are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, please contact us and we will delete it.
9. Your rights
You may ask us at any time to:
- Tell you what personal information we hold about you
- Correct any information that is wrong
- Delete your information, unless we need to keep it for legal or accounting reasons
To make a request, email . We will respond within 30 days.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date above.
11. Contact information
Questions about your privacy? Call or text or email .
Ileshift · Lakeland, Florida · Serving Central Florida